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🧩 AirTook Privacy Policy

Last Updated: November 8, 2025

Effective Date: November 8, 2025

Welcome to AirTook™, operated by AirTook Emporium Ltd. (“AirTook,” “we,” “our,” or “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you interact with our platforms, apps, products, and services, including our telemedicine and nutraceutical solutions (collectively, the “Services”).

By using AirTook, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We collect information in the following ways:

1.1. Information You Provide to Us

When you use our Services, you may provide:

  • Personal Information – such as your name, date of birth, gender, address, phone number, and email address.
  • Health Information – including symptoms, medical history, prescriptions, test results, and other data you choose to share with licensed healthcare providers through AirTook’s telemedicine platform.
  • Account Credentials – such as username, password, and authentication tokens.
  • Payment Information – when you purchase supplements, memberships, or consultations.
  • Communications – including messages, feedback, or support requests.

1.2. Information We Collect Automatically

When you access AirTook:

  • Device and Usage Data – IP address, device type, browser, operating system, and pages visited.
  • Cookies and Analytics – to improve performance, personalize content, and analyze usage trends.
  • Location Data – when you allow geolocation services to enhance your experience (e.g., connecting you with nearby physicians).

1.3. Information from Third Parties

We may receive data from:

  • Licensed medical practitioners using AirTook for patient care.
  • Payment gateways and logistics partners.
  • Analytics and marketing platforms, where permitted by law.

2. How We Use Your Information

We use your data to:

  • Provide and personalize telemedicine and wellness services.
  • Facilitate communication between patients and practitioners.
  • Process payments and manage subscriptions.
  • Recommend suitable nutraceutical and wellness solutions.
  • Improve AirTook’s technology, usability, and security.
  • Comply with legal obligations and healthcare regulations.
  • Send updates, offers, or service notices (you can opt out anytime).

3. Data Storage and Security

Your privacy is our priority.

  • Data is stored securely on encrypted servers within regions that comply with global data protection laws (such as the NDPR, GDPR, and HIPAA-like standards for telehealth).
  • We use SSL encryption, access controls, and regular audits to prevent unauthorized access.
  • Only authorized AirTook personnel and verified healthcare providers may access sensitive health data.

However, no online system is 100% secure. You use AirTook at your own risk, and we encourage strong passwords and safe device practices.

4. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share information only:

  • With licensed healthcare providers for teleconsultations.
  • With third-party service providers (e.g., payment processors, email services, logistics partners) who operate under confidentiality agreements.
  • When legally required by law enforcement or regulatory bodies.
  • In business transfers, such as mergers or acquisitions, with prior notice.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for specific processing activities.
  • Request a copy of your data (data portability).
  • Object to certain uses of your information.

To exercise these rights, contact us at privacy@airtook.com.

6. Data Retention

We retain your information:

  • As long as your account remains active.
  • For the duration necessary to comply with legal or professional obligations.
  • For healthcare records, retention periods may follow statutory medical record laws.

7. Cookies and Tracking Technologies

We use cookies and similar tools for:

  • Session management
  • Analytics
  • Personalization
  • Marketing (with your consent)

You can adjust cookie preferences through your browser settings.

8. Children’s Privacy

AirTook is intended for individuals aged 18 and above.

If you believe a minor has submitted information, please contact us immediately to delete it.

9. International Data Transfers

AirTook may process data in countries outside your own.

We ensure all cross-border transfers comply with applicable data protection laws and use secure transfer mechanisms.

10. Updates to This Policy

We may update this Privacy Policy periodically.

The latest version will always be posted on our website, with the “Last Updated” date at the top.

11. Contact Us

For any questions, requests, or concerns about this Privacy Policy or your data, contact:

AirTook Emporium Ltd.

Email: privacy@airtook.com

Website: https://www.airtook.com

Address: Uyo, Nigeria