AirTook is a Software as a Service (SaaS) platform designed to help healthcare providers manage their telemedicine operations. The name "AirTook" stands for Advanced Innovative Remedies via Telemedicine, Organic Options, and Kaizen, reflecting our commitment to continuous improvement (Kaizen) and delivering innovative telehealth solutions. With tools for scheduling, patient management, secure communication, billing, and electronic health records, AirTook empowers providers to streamline their services and focus on delivering quality care. Additionally, providers can customize their experience by adding their own brand domain name, making the platform seamlessly integrate with their personal brand.
To join AirTook, sign up on our website, choose the appropriate subscription plan, and create your provider profile. Once your account is set up, you can start managing appointments, patient records, and consultations through the platform.
AirTook offers a complete solution for running a telemedicine practice. It simplifies patient management, scheduling, and billing, allowing you to focus on care delivery. Additional benefits include secure data storage, integration with payment systems, customizable scheduling, and patient communications, all in one platform.
AirTook is designed for healthcare professionals such as doctors, specialists, mental health providers, dietitians, and wellness coaches. Any licensed provider offering remote consultations or telehealth services can use the platform to manage their operations.
AirTook’s scheduling tool allows you to set your available hours, manage appointments, and reschedule sessions. Patients can book directly based on your availability, and you can automate reminders to reduce no-shows.
AirTook offers flexible pricing plans based on your practice size and needs. Plans are available for solo practitioners, small clinics, and larger healthcare groups. Please visit our pricing page for more details. All prices are listed in both USD and NGN.
AirTook integrates with various payment gateways, allowing you to accept payments directly through the platform. You can set consultation fees, send invoices, and manage payments securely, with automated billing features to simplify the process.
AirTook provides a secure, cloud-based electronic health records (EHR) system that allows you to store, update, and manage patient information. You can document consultations, upload medical reports, and track patient progress, all while ensuring compliance with data privacy laws.
Yes, AirTook is designed to comply with healthcare data protection laws, including HIPAA (for U.S. providers) and other local regulations such as Nigeria’s Data Protection Regulation (NDPR). All patient data is encrypted and stored securely to protect privacy.
Yes, if applicable to your practice and local regulations, you can issue electronic prescriptions through the platform. AirTook supports e-prescribing functionality to help you provide seamless care to your patients.
AirTook offers dedicated support through email and live chat to help you resolve any issues or answer questions about the platform. We also provide onboarding assistance, training materials, and ongoing updates to ensure you get the most out of the service.
AirTook processes payments through secure payment gateways. Once a consultation is completed, the payment will be processed, and you will receive funds directly into your linked account. Payment cycles depend on the payment processor you choose.
Yes, AirTook offers solutions for multi-provider practices and clinics. You can manage multiple practitioners under one account, assign roles to staff, and streamline operations across different locations or departments.
Yes, AirTook supports providers and patients from multiple regions. Our platform operates in various languages and currencies, allowing you to offer services globally. Providers should ensure compliance with local laws and regulations when treating patients in different jurisdictions.
No, AirTook is a web-based SaaS platform, so you can access it from any device with an internet connection, including desktops, laptops, tablets, and smartphones. There’s no need for downloads or installations. However, you can quickly install AirTook as a Progressive Web App (PWA) on your phone for faster access, making it feel like a native app without the need for visiting the website each time.
Once you have created your provider profile, your services will be visible to patients searching for telemedicine providers. You can also share your AirTook profile link on social media, websites, or other marketing platforms to attract patients.
AirTook uses industry-standard encryption and secure data storage protocols to ensure that all patient and provider information is protected. We comply with data protection laws and regularly update our security measures to safeguard against breaches.
For any technical issues or questions, you can reach our support team by emailing us at hello@airtook.com. Our team is available to help you with any problems or concerns regarding the platform.
You can easily cancel or reschedule appointments through the platform. Automated notifications will be sent to patients, and you can offer them a new time slot based on your updated availability.