We aim to make your shopping experience as smooth and straightforward as possible. If you encounter any issues or have questions during the checkout process, this guide will help you navigate through it.
Steps to Checkout
- Review Your Cart:
- Click on the shopping cart icon at the top right corner of the page.
- Review the items in your cart to ensure everything is correct.
- You can adjust quantities or remove items if necessary.
- Proceed to Checkout:
- Once you are satisfied with your cart, click the ‘Proceed to Checkout’ button.
- Sign In or Create an Account:
- If you have an existing account, sign in with your email and password.
- If you are a new customer, you can create an account or proceed as a guest.
- Enter Shipping Information:
- Provide your shipping address details.
- Ensure all information is accurate to avoid delivery issues.
- Choose Shipping Method:
- Select your preferred shipping method from the available options.
- Shipping costs and estimated delivery times will be displayed.
- Enter Payment Information:
- Provide your payment details.
- We accept various payment methods, including credit/debit cards, PayPal, and more.
- Review and Place Order:
- Review your order summary, including items, shipping address, shipping method, and payment information.
- If everything is correct, click the ‘Place Order’ button to complete your purchase.
- Order Confirmation:
- You will receive an order confirmation email with your order details and tracking information.
Common Questions
Q: Can I apply a discount code? A: Yes, you can apply a discount code during the checkout process. Enter the code in the designated field and click ‘Apply’ to see the discount reflected in your total.
Q: What if my payment is declined? A: If your payment is declined, please check your payment details and try again. If the issue persists, contact your bank or payment provider. You can also try using a different payment method.
Q: Can I change my shipping address after placing an order? A: If your order has not yet been shipped, you can update your shipping address by contacting our Customer Support team as soon as possible.
Q: How do I track my order? A: After your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the courier’s website.
Q: What if I need to cancel my order? A: To cancel an order, please contact our Customer Support team immediately. If your order has not been shipped, we will process the cancellation and issue a refund.
Contact Us
If you need further assistance during the checkout process, please reach out to our Customer Support team:
We are here to help and ensure you have a positive shopping experience with AirTook™.
Thank you for choosing AirTook™!
